Terms of Service
Last Updated: October 30, 2024
Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and GiftKiana ("Company," "we," "us," or "our") concerning your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our services.
Eligibility
You must be at least 18 years of age to use our services. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. We reserve the right to refuse service to anyone at any time for any reason.
Services Description
GiftKiana provides a platform for purchasing and distributing digital gift cards. Our services include:
- Digital gift card purchasing services
- Electronic delivery of gift cards
- Customer support for gift card transactions
- Balance inquiry services
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
Gift Card Terms
Purchase and Delivery
When you purchase a gift card through our platform, you agree to provide accurate and complete information. Gift cards are typically delivered electronically to the email address you provide. Delivery times may vary but are usually completed within a few hours of payment confirmation.
Gift Card Value and Usage
Each gift card contains a specific monetary value determined at the time of purchase. Gift cards can be redeemed according to the specific terms and conditions associated with each card. You are responsible for reviewing these terms before purchase.
Non-Reloadable
Unless otherwise specified, gift cards purchased through our platform are non-reloadable. Once the balance is depleted, the card cannot be reused.
Expiration and Fees
Expiration dates and fees vary by card type and will be clearly disclosed at the time of purchase. Please review the specific terms for your gift card carefully.
Payment Terms
Payment must be received and verified before gift cards are delivered. We accept various payment methods as indicated on our platform. All prices are in U.S. Dollars unless otherwise stated. You are responsible for any applicable taxes, fees, or charges associated with your purchase.
By providing payment information, you represent and warrant that you have the legal right to use the payment method and authorize us to charge your payment method for the total amount of your purchase.
Refunds and Returns
Due to the nature of digital gift cards, all sales are generally final. Refunds may be available in limited circumstances as outlined in our Refund Policy. Please review our Refund Policy carefully before making a purchase.
User Responsibilities
As a user of our services, you agree to:
- Provide accurate and truthful information
- Maintain the confidentiality of your gift card codes
- Use our services only for lawful purposes
- Not engage in fraudulent activities
- Not attempt to gain unauthorized access to our systems
- Not use our services to harm, threaten, or harass others
- Comply with all applicable laws and regulations
Security and Fraud Prevention
You are responsible for maintaining the security of your gift card information. Treat gift card codes like cash. We are not responsible for unauthorized use of gift cards resulting from your failure to maintain adequate security.
If you suspect fraudulent activity or unauthorized use of a gift card, contact us immediately at (888) 563-0446 or [email protected].
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of GiftKiana or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
Limitation of Liability
To the fullest extent permitted by law, GiftKiana shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your use or inability to use our services
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from our services
- Any bugs, viruses, or other harmful code transmitted through our services
- Any errors or omissions in any content
Our total liability to you for all claims arising from or related to our services shall not exceed the amount you paid to us in the twelve months prior to the claim.
Disclaimers
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, secure, or error-free. We make no warranties regarding the accuracy, reliability, or completeness of any content on our website.
Indemnification
You agree to indemnify, defend, and hold harmless GiftKiana, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our services, your violation of these Terms, or your violation of any rights of another party.
Dispute Resolution
Any dispute arising from these Terms or your use of our services shall be governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions. You agree to submit to the personal jurisdiction of the state and federal courts located in Pennsylvania for the resolution of any disputes.
Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
Entire Agreement
These Terms, along with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and GiftKiana regarding your use of our services.
Contact Information
If you have any questions about these Terms of Service, please contact us:
GiftKiana
900 Old York Rd
Jenkintown, PA 19046
United States
Phone: (888) 563-0446
Fax: (888) 563-0447
Email: [email protected]